Demo: Resolve Faster

A fully fictional demo for talks and workshops. Lumen Ridge Outfitters, an invented online retailer, runs a program to cut customer-support resolution time without hurting quality. Its records are spread across the tools many teams actually use:

Tool	What lives there
monday.com	Portfolio candidates and the executive status board, including a stale green status
Jira	Delivery backlog, test tracker, risks, and dependencies
GitHub	AIPM records (outcome agreements, decision briefs, experiment cards) as issue forms on a Project board
Documents	Status notes, a vendor email, a business case, and experiment results

The data contains realistic tensions on purpose: contradictory status reports, a missing baseline, a scarce shared team, sunk-cost pressure, a failed experiment, and “savings” that are only released time. Each tension demonstrates one AIPM skill.

Everything you need is in the demo/ folder on GitHub:

• README.md: setup for Jira Cloud Free, monday.com, and GitHub.
• scenario.md: the story, cast, and timeline.
• walkthrough.md: a 20-minute run of show, plus a prompt for each skill and what a good answer should notice.

All names, organizations, and numbers are synthetic.